Blueprint Orthotics Ltd (‘we’ or ‘us’ or ‘our’) strive to protect your privacy and rights in accordance with this privacy notice and in compliance with the relevant data protection Regulation and law. This notice provides the necessary information regarding rights and obligations, and explains how, why and when we collect and process personal data.
Who are we?
Blueprint Orthotics Ltd specialize in the supply and manufacture of bespoke prescribed orthotics to the NHS and private sector, utilizing the latest technology and highly experienced technical staff.
Blueprint Orthotics Ltd registered office is at Blueprint Orthotics Ltd, Unit F, Coney Green Network Centre, Wingfield View, Claycross, Chesterfield, S45 9HX.
Contact
Data controller Blueprint Orthotics Ltd, Unit F, Coney Green Network Centre, Wingfield View, Claycross, Chesterfield, S45 9HX.
Please read the policy carefully to understand our views and practices regarding your personal data and how we will treat it.
Purpose of this policy
This policy is a statement of Blueprint Orthotics Ltd commitment to protect the rights and privacy of individuals. It sets out how we use and protect the information you supply when using our services. We are committed to ensuring that individuals privacy is protected.
Please make sure that you have read and understood our Privacy Policy. We prioritise safeguarding all data which you provide in order for us to fulfil orders.
Principles of Processing Personal Data
Any staff member of Blueprint Orthotics Ltd who is involved in the collection, storage or processing of personal data has responsibilities under legislation:
- to obtain and process personal data fairly.
- to keep such data only for explicit and lawful purposes.
- to disclose such data only in ways compatible with these purposes
- to keep such data safe and secure.
- to keep such data accurate, complete and up-to-date.
- to ensure that such data is adequate, relevant and not excessive.
- to retain such data for no longer than is necessary for the explicit purpose.
- to give, on request, a copy of the data to the individual to whom they relate, such a request is known as an Access Request
The personal data that we collect is:
- Patient name
- Patient date of birth
- Patient weight and shoe size
- Patients prescribing clinician/hospital
- Patient identifier no.
- Prescription and order details for the patient as determined by the prescriber
- Patient phone number and address in some instances
- Clinician’s personal email, phone no. and address (not always required)
We collect information in the below ways:
- Product order form hardcopy/downloadable clickable form
- Over the phone
- Via our website contact form
- Via email
- Via our newsletter
- Details of your visits to our site
How we use your personal data
Blueprint Orthotics Ltd takes data privacy very seriously and will never disclose, share or sell personal data without consent, unless required to do so by law. We only retain personal data for as long as is necessary and for the purposes specified in this notice.
Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw consent at any time.
We may use information held about you in the following ways;
- To ensure that content from our site is presented in the most effective manner for you and for your computer.
- To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
- To carry out our obligations arising from any contracts entered into between you and us.
- To allow you to participate in interactive features of our service, when you choose to do so.
- To notify you about changes to our service to you.
The purposes and reasons for processing your personal data are detailed below:
- We collect personal data in the performance of a contract to provide custom made foot orthotic products and services to ensure that orders are completed and dispatched to a specified address.
- We collect and use a personal phone number (only as requested by the Data Subject) to confirm postal details if they are outside of a business address.
- We collect and store personal data as part of a relevant filing system.
Disclosure of your personal data
We will not share your information with any other organisation unless you have given us your expressed written consent to do so.
Who has access to my information?
The information you provide is controlled by the Data Controller of Blueprint Orthotics Ltd, Unit F, Coney Green Network Centre, Wingfield View, Claycross, Chesterfield, S45 9HX
How do we protect your information?
We take all reasonable steps to ensure your personal information is stored safely on our servers. Only employees of Blueprint Orthotics Ltd (the Data Controller) who handle the technical management of our website can access your information. In accordance with UK Data Protection legislation we follow strict security procedures in the storage and disclosure of information you provide to prevent unauthorised access. Our procedures mean we may occasionally request proof of identity before disclosing information to you. We cannot however guarantee the security of any data you disclose to us online.
Do we disclose your information to third parties?
We do not sell, trade or rent your personal information to third parties. If we choose to do so in the future, you will be notified by email of our intentions, and have the right to be removed prior to the disclosure.
Your consent and rights
By using our website, you consent to the collection and use of this information by Blueprint Orthotics Ltd. Changes to this privacy policy will be posted to this page so that you are kept informed of the information we collect, how we use it, and under what circumstances we disclose it.
Please note the information you provide will not be transferred out of the UK. Under UK Data Protection legislation, you have a right to see the personal information that we keep about you, upon receipt of written request (by post or email) to the address below.
How Long We Keep Personal Data
Blueprint Orthotics Ltd retains personal data for as long as necessary to provide a data subject with our services through our client base. Blueprint Orthotics Ltd will keep personal data for 5 years, Accounting records for a period of 5 years after the end of the financial year.
Lodging A Complaint
Blueprint Orthotics Ltd only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint.
Blueprint Orthotics Ltd, Unit F, Coney Green Network Centre, Wingfield View, Claycross, Chesterfield, S45 9HX
+44 (0) 1246 865988
Changes to our Privacy Policy
Any changes we may make to our privacy policy in the future will be posted on this page.
We welcome comments on our privacy policy. Please email your questions and comments to info@blueprintorthotics.com or call us on 01246 865988. Alternatively you can write to us at the following address
Blueprint Orthotics Ltd, Unit F, Coney Green Network Centre, Wingfield View, Claycross, Chesterfield, S45 9HX
